Responsible gambling

Responsible Gambling at Casino de Monte-Carlo

As part of our commitment to providing a safe and enjoyable experience, we want to make you aware of the responsible gambling features available to you.

Tools for Responsible Play:

• Voluntary self-exclusion
• Restrictions on access for at-risk individuals
• Cooperation with authorities for problem-gambling interventions

We understand that problem gaming can be a concern and encourage you to take control by setting personal limits, monitoring your gaming time and budget. You are also welcome to reach out to our staff in person for assistance or guidance.

European Best Practices:

Our physical casino environment offers session reminders in the form of staff interaction, visible clocks, and house policies rather than pop-up timers. We flag concerning behavior and can intervene with messaging or restrictions when necessary.

Support Organizations:

We refer responsible gambling materials to external support resources in your home country. If you're from Canada, we recommend contacting national or provincial helplines and specialized programs listed by regulators such as the Canadian Centre on Substance Use and Addiction (CCSA).

Differences from Canada-Specific Standards:

While our underlying objectives for responsible play are similar to those of Canadian online gambling frameworks, we focus more on in-person controls. Our physical presence allows us to offer a unique experience that combines Monaco's high-end hospitality with European best practices.

Guidance for Canadians:

Before traveling, consider setting personal limits and monitoring your gaming time and budget. If needed, you can also leverage both our on-site assistance and home-country support lines. Combining Monaco's in-person supervision with Canada's strong culture of problem-gambling awareness gives visitors a robust framework for safe play.

By taking control of your gaming experience, you'll be able to enjoy the rich history and luxurious atmosphere that Casino de Monte-Carlo has to offer while maintaining responsible habits.